Founding & Evolution: Starting as a startup in Stuttgart, Germany, AnyDesk was designed to overcome common remote desktop challenges, such as latency, slow performance, and security vulnerabilities. Over the years, it has expanded its reach globally, tailoring its services to various industries.

Core Values & Vision: AnyDesk’s ethos centers around innovation, security, and user-friendliness. The company aims to provide seamless and secure remote connectivity solutions, catering to businesses and individual users alike.

Your powerful Remote Desktop

With the help of Remote Desktop Software, you can access devices in other locations and interact with them like a local device. Remote Desktops can be used for Remote Support and Remote Maintenance as well as Online Collaboration, Remote Work and much more. AnyDesk offers you a variety of thought-through features for your use cases to provide you with the best user experience possible.

Remote Support

Remote Assistance Software allows you to provide exceptional Remote Support from any location. Whether you offer customer service or technical assistance – you can solve technical issues and provide support easily with AnyDesk’s Remote Desktop.

Remote Access

Remote Access is the ability to access a computer or a network from a distance. Typical use cases are accessing and controlling machines from one central point, working on remote workstations or monitoring confidential processes from anywhere.

Remote Work

Enable your employees to work remotely from wherever they are. With the help of AnyDesk, accessing files and devices is no problem. A variety of features provides services to make your workplace anywhere you need it. AnyDesk works fluently and efficiently, even at low bandwidth.

Address Book

Keep track of your contacts and connections with the built-in Address Book and see who is online. Easily connect with your saved contacts or with devices from recent sessions. The Address Book is also available on your Android device and synchronizes your contacts.

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File Transfer

The AnyDesk clipboard allows you to efficiently exchange text, screenshots, and more, between your remote and local devices. It is also possible to exchange files securely with AnyDesk File Transfer, and to manage local files with the File Manager.

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Remote Printing

Do you need to print a document from a remote device? Simply choose the AnyDesk printer and the print job will be sent to your local device. Select your local printer and the document will be printed in your location. Remote Printing is quick and easy to set up.

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Unattended Access

Unattended Access is used to gain secure entry into a remote device when no one is around. Simply set a password, and access your devices anytime without relying on a person to accept your incoming session request. The Unattended Access is easy to use and secure.

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Thanks to Wake-On-LAN, devices can now be turned on from sleep mode, allowing you to connect to them remotely. The device is “woken up” by any other device that is in the same network and not in sleep mode. A “Magic Packet” is sent to the remote device to “wake it up.”

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Two-Factor Authentication

With Two-Factor Authentication (2FA), you can add another layer of security. Create a time-based one-time password on remote devices, providing additional security for Unattended Access. You’ll receive a QR-code you have to scan to use your device.

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Fast Remote Connections With AnyDesk’s Remote Desktop



With AnyDesk you can connect easily from anywhere to any device, no matter what operating system is used, whether you are an IT professional or a personal user.

Application in Service Desk and Helpdesk

1. Swift Problem Resolution: AnyDesk enables service desk engineers to remotely access and control a user’s device, allowing for rapid diagnosis and resolution of technical issues.

2. Training and Support: It also serves as a tool for training and guiding users through processes, enhancing the overall support experience.

3. Multi-Session Handling: The ability to handle multiple sessions simultaneously increases the efficiency of support teams, enabling them to address more issues in less time.

Are there any competition to AnyDesk?

AnyDesk operates in a competitive market with several other remote desktop and remote support solutions. Here’s an overview of some notable competitors:

  1. TeamViewer: One of the most popular remote desktop applications globally, TeamViewer is known for its robust features, including remote control, file transfer, and meetings. It’s often praised for its ease of use and strong security measures.
  2. Microsoft Remote Desktop: Integrated into the Windows operating system, Microsoft Remote Desktop is a go-to choice for many businesses, especially those heavily invested in the Microsoft ecosystem. It offers remote access to Windows PCs and servers.
  3. VNC Viewer (RealVNC): VNC Viewer provides simple and secure remote access and is known for its cross-platform capabilities, supporting Windows, macOS, Linux, and mobile devices.
  4. Splashtop: Splashtop is popular for its high-performance remote access and support solutions. It is often lauded for its video and audio streaming quality, making it suitable for media-intensive applications.
  5. LogMeIn (GoToMyPC): LogMeIn offers a range of remote access solutions, including GoToMyPC, which is known for its reliability and user-friendly interface. It’s widely used in corporate environments.
  6. Citrix Workspace: Citrix provides a more comprehensive virtual desktop infrastructure (VDI) solution. It’s a choice for larger organizations needing robust remote access capabilities and additional features like application virtualization.
  7. Zoho Assist: This cloud-based remote support and remote access solution is known for its ease of use and affordability, making it attractive for small to medium-sized businesses.
  8. Chrome Remote Desktop: A free service from Google, Chrome Remote Desktop allows users to remotely access their computer through the Chrome browser or a Chromebook. It’s known for its simplicity and ease of use.

These competitors differ in terms of features, pricing, performance, and target audiences. The choice often depends on the specific needs of the business, such as the level of security required, the complexity of the tasks to be performed remotely, and the IT infrastructure of the organization.

Future Outlook for AnyDesk

The increasing trend of remote work and the growing need for efficient, secure remote support tools position AnyDesk for continued growth and innovation. The company’s commitment to enhancing its software in line with emerging technologies suggests a promising future in the realm of remote desktop solutions.

AnyDesk stands out as a robust, efficient solution for service desk and helpdesk engineers, offering a blend of performance, security, and user-friendliness. Its adaptability to diverse environments and continuous innovation make it a valuable asset in the IT support landscape.