Outsourced IT Support Services
Win-Pro offers IT support from a team of friendly, competent, and qualified technicians. They establish fast and secure connections between customers and support engineers, reducing operational costs by eliminating travel and transportation expenses. Minimal physical presence is required, as the company has accumulated extensive knowledge and experience through almost 30 years of operation. Services include unlimited remote IT support and telephone support.
As a Win-Pro customer, you just need to simply give us a call, describe to us your problem faced and we will take over to remedy your PC or network problems straight away, without needing to waste time in waiting for technical help to arrive at your site…
We provide IT Support Computer Helpdesk Services to enterprises that need IT Support assistance to users of technology products such as mobile phones, tablets, TV, PC/Mac, software products or other electronic gadgets.
Today, Outsourced IT Support Services can be delivered over the telephone or online by e-mail or remotely where a user can download a small program and run it.
Our friendly and well-trained engineers are experts in getting your system up and running as quickly as possible. We can remotely solve your computer problems without you having to take your computer anywhere. All you need is an Internet connection and from the comfort of your home, you can watch what we’re doing.
Instead of hiring your own IT Support team in-house, you should consider to outsource these non-core functions to a specialized team of people that knows how to run it well. There are so many things to handle from hiring the right person to knowing how to deploy this guy effectively in the organization.
Most of the times, the IT engineer in the organization does not proactively look for tools and technologies that can propel the organization into the next level. The IT engineer is usually in the fire-fighting mode in trying to resolve the end user issues. The IT engineer could not spare much time in strategic thinking or planning with the management.
In most cases, the IT manager lacks of the ability of the role of CTO. A CTO’s primary objective is to understand the current organization needs and assist in attaining the organizational long term goals by harnessing the use of digital technologies.
We focus more on Outsourced IT Remote Support Service
For the most layman, they do not understand that most often than not, their network problem can be solved remotely without needing a technical guy to come down physically.
Whenever they call up their IT Support Service provider, they have to wait for hours or even days for the technical guy to arrive and they will be charged by hours of support rendered….
The time wasted and the amount of cost incurred can be reduced to its minimum by utilizing our services.
We have made many Happy Customers
For more than 29 years, Win-Pro has pioneered and perfected the remote service support. We have been receiving an astonishing response from most industries in the Asia.
Our customers are now receiving remarkable technical support, fast response time and instant attention without needing to wait for help to arrive whenever the problem arises.
Why you should consider Win-Pro as your IT Outsourced Support Services Provider?
Conducting Real-time collaboration with customers for faster problem resolution
Reducing the cost of having your own technical support
By having more remote IT Support Session, you can eliminate the frequent needs for onsite visit, thus cutting down the cost significantly
We deployed Market Proven Product like Teamviewer as our Remote Connection
-
- High Performance
- Intelligent Connection Setup and Routing
- Efficient Use of Bandwidth
- Up to 60fps for remote session
- Hardware Acceleration
- Automatic quality Adjustment for a better optimized Experience
- Multi-Platform
- Windows 7/8/10/11
- MacOS
- Linux
- Chrome OS
- IOS
- Android
- Maximum Compatibility
- High Security
- Multi Languages Support
- High Performance
Why our customers have chosen us?
Most of Win-Pro’s customers are SME ranging from 1 to 100 workstations within the same premises. Cost cutting is definitely their main reason for subscribing to our Outsourced IT Support Services.
But on top of that, it is because they are well pleased with our professionalism and friendly assistance during the initial free trial month.
They stay on with us to benefit from the thoughtfully-priced yet high value support.
How secure is it?
- RSA 2048 Public/Private Key Exchange
- AES (256 bit) End-to-End Session Encryption
- Random Password Generated for Single Acess
- 2 Factor Authentication
- Access Controls using Trusted Devices and Black Lists/White Lists
What does the Outsourced IT Support Packages include?
- Unlimited support request
- you can call in as many time as needed (within our office hours 9am-6pm) to request for our technical assistance
- Routine System Check
- Monthly server and workstations maintenance
- Routine Security Check
- Security test will be conducted to ensure the security level of your network
- Security Hardening are also performed regularly
- Keeping Machine at Best Performance
- Optimization will also be conducted to keep your workstations and server at its tip-top working condition
- Fast Onsite Response Time
- should there be any real need for us to be physically at site (eg. setting up new PCs, installing of any hardware, server hard disk crash), our response time will be within 3 working hours; giving priority to our subscribers because our usual onsite response time for non-subscribers is next business day
- Virtual Presence
- Win-Pro maintains and solves your network problem remotely from our command central (as good as we are physically there at your site)
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If you’re looking to kickstart your career in the rapidly growing IT industry, then IT Support Training is the perfect opportunity for you. Developed by Google and designed to equip individuals with the skills needed to excel in Singapore’s thriving tech sector, this comprehensive training program is your fast track into the world of IT…
The Importance of Choosing the Right IT Consultancy Partner
Discover the significance of selecting the perfect IT consultancy partner for your business
Demystifying IT Asset Management Services
IT Asset Management (ITAM) is a critical component of any organization’s IT infrastructure. It involves the tracking, management, and optimization of an organization’s hardware and software assets. IT Asset Management services help organizations to reduce costs, improve efficiency, and ensure compliance with regulatory requirements. However, many organizations struggle with implementing effective IT Asset Management practices…
Google Search Console: Secret for Your Website’s Success
In today’s digital age, having a website is essential for any business or individual looking to establish an online presence. However, simply having a website is not enough. To ensure that your website is successful, you need to optimize it for search engines. This is where Google Search Console comes in. Google Search Console is…
Finding the Right IT Consultancy for Your Business Needs
Looking for the perfect IT consultancy for your business? Our guide covers everything you need to know, from assessing your needs to finding the right fit
Secure Your Network with Fortinet Fortigate Firewall in Singapore
Looking for a reliable network security solution in Singapore? Look no further than Fortinet Fortigate Firewall. With its advanced features and robust firewall solutions, it ensures the security and integrity of your network infrastructure, safeguarding your data from cyber threats. Fortinet Fortigate Firewall provides comprehensive network protection, including advanced threat prevention, secure remote access, and…
Unlocking the Power of SEO in Singapore
Search engine optimization, or SEO, is a crucial component of digital marketing that has become increasingly popular in Singapore over the past few years. It’s an effective way for businesses to improve their online visibility and attract more clients. In this article, we’ll explore the fundamentals of SEO and how it can help your business…
Become an SEMRush Pro: Tips and Tricks to Boost Your Website’s Performance
In today’s digital age, having a strong online presence is crucial for businesses to succeed. One of the most effective ways to improve your website’s performance is through search engine optimization (SEO). However, SEO can be a complex and time-consuming process, especially for those who are new to it. This is where SEMRush comes in….
Expert IT Helpdesk Support to Solve Your Tech Issues
Get reliable IT helpdesk support to fix all your tech issues. Our experts are here to provide quick solutions. Click to read more!
Discover Reliable Help Desk IT Support in Singapore with Me
Greetings, Singapore business owners and professionals! Are you seeking reliable help desk IT support to enhance your business productivity and find effective tech solutions? Look no further, as I am here to introduce you to Win-Pro IT Support Services, a trusted service provider headquartered in Singapore. We specialize in customizable outsourced IT support services. Whether…
Expert IT Consultancy Services | Streamline Your Business Today
The role of IT consultancy is crucial in today’s rapidly evolving digital landscape. As businesses strive to stay competitive, they need expert guidance and support to navigate the complexities of technology integration and optimization. That’s where our IT consulting services come in. We are a trusted IT consultancy firm that can streamline your business processes…
The Future of IT Support Trends and Technologies to Watch
The world of IT support trends and technologies is constantly evolving, and with the rapid pace of technological advancements, it is essential to stay up-to-date with the latest trends and technologies. In this article, we will explore the emerging trends and technologies that are shaping the future of IT IT Support Trends and Technologies #1…
Exceptional Network Maintenance Services in Singapore | Our Expertise
At Win-Pro, we understand the importance of network maintenance for businesses in Singapore. With our exceptional network maintenance services, we ensure the smooth operation and uninterrupted connectivity of your network. Our team of experts is dedicated to providing reliable and affordable solutions to meet your specific needs. Trust us to be your network maintenance specialists….
The Future of Internet Marketing: Trends to Watch in 2023
Stay ahead of the curve with these top 2023 Internet Marketing trends. Our expert analysis shows you exactly where the industry is headed next!
Why WordPress Maintenance Plan is Important
Introduction In today’s digital age, having a strong online presence is crucial for businesses and individuals alike. One of the most popular platforms for creating and managing websites is WordPress. With its user-friendly interface and vast array of customization options, WordPress has become the go-to choice for many website owners. However, simply setting up a…
The Benefits of Outsourcing Your IT Helpdesk Support
Discover the advantages of outsourcing your IT helpdesk support. Improve efficiency, reduce costs and enhance customer satisfaction. Learn more now!
Top-Rated SEO Agency Singapore – Boost Your Online Presence
Are you looking for the best SEO agency in Singapore to boost your online presence and take your business to the next level? Look no further! With hundreds of SEO companies in Singapore, finding the right one can be challenging. But don’t worry, I’ve got you covered. In this article, I will introduce you to…
Exciting Discovery: 3CX vs Microsoft Teams Phone
What is 3CX? 3CX is an international VoIPIPBX software developer. Its 3CX Phone System, an open-standards, software-based PBX, was initially only deployable on Windows but as of 2016 can be deployed on Linux and on cloud platforms. 3CX can be integrated with multiple CRM systems. What is Microsoft Teams Phone? Microsoft Teams Phone is a communication platform for Microsoft 365….
IT Helpdesk Support
It is an essential service that businesses rely on to keep their operations running smoothly. It is a critical component of any organization’s IT infrastructure, providing technical assistance to employees and customers alike. In this article, we will explore the importance of IT helpdesk support, the different types of support available, and best practices for…
Digital Transformation
In today’s fast-paced and ever-evolving business landscape, digital transformation has become a crucial aspect for organizations aiming to stay competitive and relevant. As technology continues to advance at an unprecedented rate, businesses must adapt and embrace digitalization to build, scale, refine, and accelerate their digital transformation strategies. This article will explore the concept of digital…
Why Use Remote Secure Wipe in Microsoft 365?
Microsoft 365's remote secure wipe empowers organizations to protect sensitive data, but why is it crucial for your business's security strategy?
Unlocking the Benefits of SharePoint Online in Microsoft 365
Journey into SharePoint's potential: boost productivity, streamline collaboration, and transform your workplace—but there's a catch you won't believe.
Fortinet FortiGate SMB vs. Sophos SMB: Unveiling the Best Network Security Solution
What is Sophos? Sophos is also a good shortlist contender for SMBs, especially for lower-midsize business and distributed office use cases that value ease of use, security features and firewall/endpoint integration. They cater to organizations with between 100 and 5,000 employees. Sophos Firewall Manager is the name of the centralized management software, and Sophos Central…
Mastering SEO Marketing in Singapore: A Definitive Guide
Learn how to dominate SEO Marketing in Singapore with our comprehensive guide. Boost your online presence and drive traffic today!
Google IT Support Professional Certificate: Engineer Secret
The world is becoming increasingly digital, and technology is advancing at an unprecedented pace. As a result, the demand for IT professionals is on the rise. According to the Bureau of Labor Statistics, employment in computer and information technology occupations is projected to grow 11% from 2019 to 2029, much faster than the average for…
Revolutionize Your Workflow with Microsoft 365 Business in Singapore
At Microsoft, we understand the importance of optimizing your workflow to achieve maximum productivity and efficiency. That’s why we offer Microsoft 365 Business, a comprehensive suite of tools and services designed to revolutionize the way you work in Singapore. With Microsoft 365 Business, you can streamline operations, enhance collaboration, and boost business performance, all in…
Evolving from Desktop PC to Cloud PC
In today’s fast-paced world, businesses are constantly looking for ways to improve their operations and stay ahead of the competition. One of the most significant changes in recent years has been the shift from traditional desktop computer to Cloud PC Computing. This evolution has brought about a new era of end user computing, offering businesses…
Elevate Your Business with a Digital Marketing Agency
Looking to take your business to the next level? A digital marketing agency can help! Learn how they can boost your online presence and drive sales
Maximize Your Signal Strength with Ubiquiti Wireless
Discover how to maximize your signal strength with Ubiquiti Wireless. Our guide covers tips and tricks for optimal performance. Get started now
Professional Computer Support Services Near You
When it comes to ensuring the smooth operation of your computer systems, having access to professional computer support services is crucial. Whether you’re a home user or a business owner, finding reliable computer support near you can save you time, money, and headaches. Professional computer support services offer expert assistance and solutions for a wide…
Premium Wireless Support Services in Singapore
Singapore offers premium wireless support services that cater to all connectivity needs. With reliable tech solutions and expert assistance, individuals and businesses in Singapore can experience unmatched wireless support services. These services encompass a wide range of solutions, including network troubleshooting, device connectivity, and IT support. Whether it’s setting up a wireless network, resolving technical…
Premium IT Services Singapore | Efficient Solutions
The IT Services in Singapore has consistently outshined expectations, setting a benchmark for the industry’s potential. In the year 2022 alone, Singapore IT services sector heralded an exceptional performance, charting a $20 billion revenue. This achievement unfolds within a framework of an impressive Compound Annual Growth Rate (CAGR) of 12.4% from 2017 to 2022, according…
Unleash the Power of Generative AI for Your Business
Win-Pro team up with you to design custom solutions. These solutions fit your business plan, charm your clients, and push you ahead on your digital journey. Our experts and dedication to top-notch work help you use generative AI to change everything. We’re with you all the way, exploring new territories and changing how you experience…
Microsoft Copilot for Microsoft 365: AI-Powered Productivity
Microsoft has introduced a new AI assistant that’s changing the game for productivity in Singapore and worldwide. Copilot for Microsoft 365 combines advanced AI with everyday office tools. This means a big boost in efficiency for everyone12. This AI tool fits right into Microsoft 365 apps like Word, Excel, PowerPoint, Outlook, and Teams. It’s made…
CTO vs CIO: Understanding the Differences and Roles
In today’s rapidly evolving technological landscape, businesses are increasingly relying on the guidance and expertise of technology leaders to steer their organizations towards success. Two key figures in this domain are the Chief Technology Officer (CTO) and the Chief Information Officer (CIO). While their titles may sound similar, there are distinct differences in their roles…
Unleashing Your Business Potential with CTO As A Service
As a forward-thinking enterprise in Singapore, your pursuit of cutting-edge technology solutions is pivotal. Embrace the strategic advantage of CTO As A Service (CTOaaS)—a paradigm designed to position your business at the forefront of digital innovation. With the guidance of a virtual CTO, you can effortlessly align technological advancements with your business objectives, unleashing potential…
Singapore is investing ahead in 10Gbps Internet Nationwide Broadband Network (NBN)
SINGAPORE – 21 FEB 2024 1. The Infocomm Media Development Authority (IMDA) will invest up to S$100 million to upgrade the 10Gbps Internet Nationwide Broadband Network (NBN), enabling it to remain future-ready. More than half a million households are expected to sign up and benefit from higher speeds of up to 10Gbps by 2028. 2….
Web Development: Mastering the Art of Building Websites
In our digital world today, web development is key for any business aiming to shine online. Whether it’s a cozy nook in your town or a big company, building websites can really boost your brand. Web development means creating and looking after websites. It uses tools like HTML, CSS, and JavaScript to craft what users…
IT Outsourcing: Enhance Efficiency & Reduce Costs
Today, companies are in a constant search for ways to run better, spend less, and concentrate on what they do best. IT outsourcing provides a key strategy for this. It allows businesses to boost their productivity and cut costs. They achieve this by working with IT consulting services and taking advantage of offshore IT services….
TV Mount: Find the Perfect Wall Mount for Your TV
Looking for a sleek way to show off your TV? Mount it on the wall! This method is popular because it makes your space look clean and modern. Plus, it has benefits like less screen glare and adjustable angles. But, with many choices from fixed mounts to full-motion brackets, it’s hard to know which is…
Compare Microsoft 365 Google Workspace Zoho Workplace
It is not easy to compare Microsoft 365, Google Workspace and Zoho Workplace, the leading cloud-based productivity suites that enable businesses to collaborate and work efficiently, according to comparisons by TechRadar, Capterra, and others. While all three offer core features like email, cloud storage, and office apps, they differ in pricing, storage limits, app functionality,…
How Can Copilot for Microsoft 365 Help Business Owners?
Want to revolutionize your business operations; Discover how Copilot for Microsoft 365 can boost productivity; streamline tasks
TP-Link Wifi Networking Solutions for Home & Business
TP-Link is a top player in the Wi-Fi world, especially in Singapore’s homes and companies. They offer a wide range of products, such as routers, mesh systems, and smart home gadgets. This variety ensures everyone gets great Wi-Fi and stays safe online. This brand is known for always bringing something new to the table. They…
Google Apps vs Office 365 : A side-by-side analysis
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10 Simple Tips to Protect Your Data From Ransomware
Ransomware is the digital version of extortion. It’s as simple as that. It uses age-old tactics to carry out a modern day crime, but the elements behind it are as old as the human criminal activity itself. Here are 10 tips on how to protect your data from ransomware attacks: 1) BACK UP…
Why do we need backup Microsoft 365 SaaS?
During the Covid-19, more people are working from home. The world is fast adopting Microsoft 365 Software-as-a-Service (SaaS). It has led to the continual increase of enterprise SaaS spending and adoption However, SaaS is still vulnerable to data loss and data recovery limitations. When incidents occur, human error can cause huge data loss. With a…
Securely access and centrally manage your QNAP NAS via Teamviewer
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